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Question 1 of 10

Where is your business right now?

Just getting started and finding my feet

Growing fast but the backend isn't keeping up

Established but things are getting harder to manage

In transition — something needs to change

Question 2 of 10

How is your time spent on a typical day?

💡

If you can't answer this easily, that's usually the first sign something needs to change.

Mostly high-impact work — leading and building

A mix of high and low impact

Too much low-impact work pulling me away from what matters

I honestly don't know where the time goes

Question 3 of 10

What's feeling most unmanageable right now?

💡

Growth exposes every gap. The cracks you ignore at 3 people become walls at 10.

Everything runs through me and I can't step away

My tools and systems are all over the place

Things keep falling through the cracks

My team doesn't have enough structure to move without me

I'm scaling but my operations aren't

Question 4 of 10

What would you want to hand off or get support with?

Select all that apply.

Systems setup and workflow design

Process building, documentation and optimisation

Operational oversight and decision support

Strategic initiative management

Project coordination across teams and timelines

Hiring coordination and onboarding logistics

Vendor and stakeholder management

Calendar and communications management

Research, reporting and documentation

Financial tracking, bookkeeping and accounts

Event planning and execution

Content and communications coordination

All of the above

Question 5 of 10

What matters most to you in an operational partner?

Select all that resonate.

The ability to handle complexity without being directed

Someone who thinks three steps ahead

A partner who grows with the business, not just the tasks

Discretion, reliability and quiet professionalism

Systems thinking, not just task execution

Someone who protects my time like it's their own

Clear communication without the back and forth

Strong value for the investment

The confidence of working with someone who has done this before

Question 6 of 10

When are you looking to get support?

Now — this is urgent

Within the next month

In the next few months

Just exploring for now

Almost there

You're almost there.

Just a few more questions to help me get a clearer picture of you and what support actually looks like for your business.

Question 7 of 10

What does your team look like right now?

Solo — it's just me

Small and scrappy — 2 to 5 people

Growing team — 6 to 15 people

Larger organisation with multiple moving parts

It's fluid — freelancers and contractors mostly

Question 8 of 10

What kind of working arrangement works best for you?

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There's no wrong answer. The arrangement should fit how you actually work, not the other way around.

Fully remote, async communication

Remote but with regular live check-ins

Partially on-site when needed

Flexible — whatever the work requires

Question 9 of 10

Do you have any concerns about bringing on operational support?

Select all that apply.

Finding someone with the right level of capability

Cost and whether it's the right investment right now

Privacy and handling sensitive information

Not knowing what to hand off or where to start

Past experiences that didn't work out

Trusting someone with high-stakes work

Giving up control of how things get done

Other

Question 10 of 10

Thanks! Last step.

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You're all done.

We’ll be in touch if we need anything else.

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